PRIVACY POLICY
Welcome to The Collective Market ("we", "us", or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website: https://www.thecollectivemarket.co.za.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you interact with our site (e.g., by signing up as a vendor), we may collect:
Name
Email address
Phone number
Business information (if applicable)
1.2 Non-Personal Information
We may also collect non-personal data such as:
Browser type
IP address
Pages visited
Time and date of access
Referring website
This data is collected via cookies and analytics tools to help us improve the user experience.
2. How We Use Your Information
We use your information to:
Respond to inquiries or messages
Process vendor applications or event participation
Improve our website functionality and user experience
Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service providers who help us manage the website and communication (e.g., email platforms)
Legal or regulatory authorities if required by law
4. Cookies and Tracking
Our website may use cookies to:
Improve site performance
Understand user behaviour
Track website analytics (e.g., via Google Analytics)
You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.
5. Data Security
We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction or deletion of your data
Withdraw consent at any time (for example, unsubscribe from emails)