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PRIVACY  POLICY



Welcome to The Collective Market ("we", "us", or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website: https://www.thecollectivemarket.co.za.



1. Information We Collect

We may collect the following types of information:


1.1 Personal Information

When you interact with our site (e.g., by signing up as a vendor), we may collect:

  • Name

  • Email address

  • Phone number

  • Business information (if applicable)

1.2 Non-Personal Information

We may also collect non-personal data such as:

  • Browser type

  • IP address

  • Pages visited

  • Time and date of access

  • Referring website

This data is collected via cookies and analytics tools to help us improve the user experience.



2. How We Use Your Information

We use your information to:

  • Respond to inquiries or messages

  • Process vendor applications or event participation

  • Improve our website functionality and user experience

  • Comply with legal obligations



3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who help us manage the website and communication (e.g., email platforms)

  • Legal or regulatory authorities if required by law



4. Cookies and Tracking

Our website may use cookies to:

  • Improve site performance

  • Understand user behaviour

  • Track website analytics (e.g., via Google Analytics)

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.



5. Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.



6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time (for example, unsubscribe from emails)

To exercise these rights, please contact us at: vendor@thecollectivemarket.co.za



7. Contact Us

If you have any questions or concerns about this Privacy Policy, you can reach us at: